General tips on making the most out of CRM 2011
1. Do you have more the 5000 records? If so, CRM 2011 doesn't show you a record count. See the website for information on how to change that default behavior.
http://blog.dorrekens.com/index.php/list/79-changing-the-5000-record-count-limit-in-crm-2011
2. Add a view to the menu system
http://blogs.infinite-x.net/2011/04/18/crm-2011-adding-a-view-to-the-sitemap/