Key Introductory Information About Microsoft CRM 2011

This page has alot of the key links we use all the time with CRM 2011:

What's new in Microsoft CRM 2011: http://msdn.microsoft.com/en-us/library/gg309589.aspx

Here's another "what's new" page: http://www.opsvault.com/20-reasons-to-upgrade-to-microsoft-dynamics-crm-2011/

Good comparison between Microsoft CRM 2011 online version versus on-premise version:

http://www.amosfivesix.com/blog/24-other/116-microsoft-crm-online-versus-on-premises

Microsoft CRM 2011 Server requirements can be found here:

http://technet.microsoft.com/en-us/library/hh699840.aspx

http://technet.microsoft.com/en-us/library/hh699671.aspx

Microsoft CRM 2011 Client requirements can be found here:

http://technet.microsoft.com/en-us/library/hh699710.aspx

MIcrosoft CRM 2011 Implementation Guide:

http://www.microsoft.com/download/en/details.aspx?id=3621

Download the CRM 2011 SDK:

http://www.microsoft.com/download/en/details.aspx?id=24004

Customizing CRM 2011:

http://msdn.microsoft.com/en-us/library/gg328235.aspx

When you run the CRM 2011 install, you are required to tell CRM which user accounts to run the various CRM services. Here's a Microsoft write-up on the permissions required by these user accounts:

http://technet.microsoft.com/en-us/library/gg554723.aspx

If you run into problems, turn on the trace log in CRM 2011:

http://support.microsoft.com/kb/907490

Upgrading from CRM 4.0 to CRM 2011:

Upgrading customizations: http://msdn.microsoft.com/en-us/library/gg509046.aspx