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Key Introductory Information About Microsoft CRM 2011

This page has alot of the key links we use all the time with CRM 2011:
What's new in Microsoft CRM 2011:    http://msdn.microsoft.com/en-us/library/gg309589.aspx
Good comparison between Microsoft CRM 2011 online version versus on-premise version:
 Microsoft CRM 2011 Server requirements can be found here:

Microsoft CRM 2011 Client requirements can be found here:

MIcrosoft CRM 2011 Implementation Guide:
Download the CRM 2011 SDK:

Customizing CRM 2011:
When you run the CRM 2011 install, you are required to tell CRM which user accounts to run the various CRM services.   Here's a Microsoft write-up on the permissions required by these user accounts:
If you run into problems, turn on the trace log in CRM 2011:
Upgrading from CRM 4.0 to CRM 2011: